Trust
Security & Safety
Passso is built for live events and global travel, where safety and reliability matter. This page summarizes how we protect data and support safe fan experiences.
Application & data security
We use modern cloud infrastructure, encryption in transit, and industry-standard authentication to protect accounts and data. Access to admin tools and analytics is restricted to authorized personnel and partners, with role‑based permissions.
Safety‑first product design
Features such as emergency shortcuts, local contact information, and regulation awareness are designed to help fans make safer decisions on match days. Recommendations do not replace guidance from stadium staff or authorities, but aim to surface helpful context quickly.
AI & content moderation
Our AI systems and influencer social wall are moderated using a combination of automated checks and human review where appropriate. We work to reduce harmful or abusive content and to prevent misuse of translation and recommendations in sensitive contexts.
Incident response
We maintain internal procedures for monitoring uptime, responding to incidents, and coordinating with partners during major events. In the unlikely event of a security issue affecting user data, we will investigate promptly and notify affected partners and users as required.
For detailed security documentation or to report a vulnerability, please contact us through your Passso partnership contact.